Course Outline
1 - Module 1: Installing Windows 11
- Introducing Windows 11
- Installing Windows 11
2 - Module 2: Upgrading and updating Windows 11
- Upgrading to Windows 11
- Migrating user state
- Managing Windows 11 updates
3 - Module 3: Configuring Windows 11 devices
- Local configuration tools in Windows 11
- Using Windows Admin Center
- Using Windows PowerShell
- Implementing Remote Management
4 - Module 4: Configuring network connectivity
- Configuring network connectivity
- Implementing name resolution
- Implementing remote access
5 - Module 5: Managing storage
- Overview of storage options
- Managing local storage
- Managing Storage Spaces
6 - Module 6: Managing resources
- Configuring and managing file access
- Configuring and managing shared folders
- Implementing Work Folders
- Managing printers
7 - Module 7: Managing apps in Windows 11
- Deploying apps
- Managing access to the Microsoft Store
- Configuring Microsoft Edge
8 - Module 8: Implementing and managing security
- Managing user and group accounts
- Configuring User Account Control
- Implementing BitLocker
- Implementing Windows 11 security features
- Securing against network threats
9 - Module 9: Monitoring Windows 11
- Monitoring Windows 11
- Optimizing Windows 11 performance
10 - Module 10: Troubleshooting Windows 11
- Managing Windows 11 startup
- Recovering Windows 11
- Managing devices and drivers
- Understanding the registry
- Recovering files
Target Audience
This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment.